Board Thread:Questions and Answers/@comment-45420302-20200407222521/@comment-29653368-20200408004249

i'm sorry, i'm not sure what the issue is, then... >_< i've heard different android users having different problems with the app... it's possible the latest update is incompatible with your phone...

the last thing i can suggest is looking over this tweet, and seeing if your android fits the requirements.